VoiceLab: Privacy Policy

Last updated: 11 November 2026 · Applies to the Android app com.pascuallabs.voicelab

This policy covers the VoiceLab: Voice AI Tools Android application published by Pascual Labs on Google Play. It explains what data the app uses, where it is sent, on what legal basis, for how long it is kept and how to delete it.

1. Who is responsible

The data controller is Pascual Labs, an individual developer. Contact for any privacy question or request: browsx.support@gmail.com.

2. What data and why

• Microphone and phone audio. Used for speech translation, conversations and agent sessions, only while a session runs. Phone audio is captured only with your Android permission; the screen image is never saved or sent.
• Text, documents and images you add to tools. They are sent for processing and the result is returned to the app. Reading text from photos and scans with the free on-phone option does not send the image anywhere.
• Camera. Only when you turn on the camera in an agent session; frames are sent for the agent's answer and are not stored by us.
• Voice clone. If you create your own voice in the voice studio, the recording you choose (6 to 60 seconds) is sent to Alibaba Cloud, which makes a voice model from it. You must have the right to use that voice: yours, or that of a person who agreed. The voice is kept by Alibaba Cloud until you delete it in the app (My voices, delete button) or delete your account.
• Account. When you sign in with Google or an email code we receive your email address. It is used to keep your balance and purchases.
• Purchases. Payments are handled by Google Play. We receive only the purchase token to verify it with Google Play and add hours. We never see card details.
• Usage log: date, session length, mode and minutes or tasks charged. Used for your balance and free limits.

3. Who processes voice, text and images

Recognition, translation, speech and agent answers are produced by cloud services. Depending on the mode you choose, session data goes to one or more of:

• Deepgram, Inc. (USA): speech recognition and speech synthesis, including Cartesia and ElevenLabs voices through Deepgram;
• Google LLC, Gemini API (USA): speech translation, agents, text and image tasks;
• Alibaba Cloud Model Studio, Qwen (Singapore): speech translation, agents, recognition, speech and voice clones;
• DeepSeek (China): text translation, text tasks and web search;
• Cloudflare, Inc. (USA): our server that forwards requests and keeps your account and balance.

These services process data under their own terms. Our server forwards requests and does not store their content. Before the first cloud session the app explains how cloud mode works.

4. Legal basis

• Processing your voice, text and images to give you the result you asked for, your account, balance and purchases: performance of our contract with you (the app's terms).
• Personalised ads and the advertising identifier: your consent, where the law requires it. You can withdraw it at any time (section 6).
• Usage log, protection against abuse of free limits, crash reports: our legitimate interest in running a working and fair service.

5. Transfers outside your country

The services above are located in the USA, Singapore and China, so your data may be processed outside your country, including outside the European Economic Area. Where required, these transfers rely on the providers' standard contractual clauses or equivalent safeguards.

6. Advertising

The app shows ads through Google AdMob: a banner at the bottom of the screen, a full-screen ad at launch and before some sessions, and optional rewarded videos you can watch for extra minutes. Subscribers (Plus, Pro, Max) do not see full-screen ads. AdMob may use an advertising identifier, as described in Google's policy. Where the law requires it, we ask for your consent first through Google's consent form. You can change or withdraw that choice at any time in the app: Profile, Privacy, Ad settings. Your voice, texts, documents and recordings are never passed to AdMob.

7. Crash reports

If the app crashes, Google Play may send us an anonymous technical report: device model, Android version, app version and where in the app the error happened. It is used only to find and fix errors. The app has no other analytics.

8. What is stored and for how long

• On your phone: phrases, materials, recordings, agent memory, settings. Deleted in the app or together with the app.
• On our server: email address, balance, purchase tokens, usage log (last 100 entries). Kept while the account exists and deleted when you delete it.
• At Alibaba Cloud: voice clones you created. Kept until you delete them or your account.
• Daily technical request counters (no content) are kept for up to 8 days.
• Cloud services that process a session (section 3) do not keep its content for us; their own retention follows their terms.

9. What we do not do

• We do not store the content of your voice sessions, texts or documents on our server.
• We do not use your data to train models.
• We do not sell personal data, and we do not share it with data brokers.

10. Children

The app is not intended for children under 13 (under 16 in the European Economic Area), and we do not knowingly collect their data. If you believe a child has given us data, write to us and we will delete it.

11. Security

All connections use HTTPS. Permanent service keys are kept only on the server and never ship in the app; the app receives short-lived keys.

12. Your rights

You can ask for access to your data, its correction or deletion, a copy in a portable form, and you can object to processing or withdraw consent. In the app you can download your materials (Privacy, Download my data), delete materials, delete voice clones and delete your account. For anything else, write to us; we answer within 30 days. You can also complain to your data protection authority.

13. How to delete your account

You can delete your VoiceLab account and all related data on our server:

1. In the app: Profile, Privacy, Delete account. This also deletes your voice clones at Alibaba Cloud.
2. Or email browsx.support@gmail.com with the subject “VoiceLab: delete account” from the address you use to sign in, or include that address in the email.
3. We delete the account within 30 days and reply when it is done.

What is deleted: your account email address and sign-in sessions; your balance, purchase tokens and usage log; your voice clones.

Unused hours are lost on deletion. Deleting the account does not cancel a subscription: cancel it in Google Play. Phrases, materials and recordings are stored only on your phone; delete them in the app or uninstall the app.

14. Changes to this policy

If this policy changes, the new version will appear on this page with a new date.

15. Contact

Questions about privacy: browsx.support@gmail.com.